Managing customer relationships, sales activities, projects, and business operations through multiple spreadsheets or disconnected tools can slow down growth and reduce productivity. Sketchtrack Technologies develops custom Business Management Systems (CRM) that centralize your business processes into a secure, scalable, and easy-to-use platform.
Our solutions are tailored to your unique workflow, helping businesses manage leads, customers, sales, quotations, projects, invoices, and team collaboration from a single dashboard. Whether you’re a startup, agency, consultancy, manufacturer, or service provider, we build software that grows with your business.
Every business operates differently, which is why we don’t believe in one-size-fits-all software. Our Business Management System is designed around your operational requirements, ensuring that every feature supports your day-to-day processes. With a modern interface, role-based access, and scalable architecture, your team can work more efficiently while gaining real-time insights into business performance.
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Customer Management: Maintain a centralized customer database with contact information, communication history, notes, customer status, and complete interaction records.
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Lead Management: Capture enquiries, assign leads, monitor follow-ups, track lead status, and convert prospects into customers with an organized sales pipeline.
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Sales Pipeline: Visualize your complete sales process, manage opportunities, forecast revenue, and monitor deal progress through every stage of the sales cycle.
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Quotation & Invoice Management: Create professional quotations, generate invoices, track payments, maintain billing records, and manage customer transactions efficiently.
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Project Management: Create projects, assign tasks, monitor milestones, manage deadlines, collaborate with team members, and track overall project progress.
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Task Management: Assign tasks, set priorities, establish due dates, receive reminders, and monitor task completion across departments.
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Employee Management: Maintain employee profiles, departments, user roles, permissions, attendance records (optional), and activity logs within a centralized dashboard.
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Calendar & Scheduling: Manage meetings, appointments, follow-ups, project deadlines, and important business events through an integrated business calendar.
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Document Management: Securely upload, organize, store, and retrieve contracts, customer documents, quotations, invoices, and project files from one location.
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Reports & Analytics: Access real-time dashboards with sales reports, revenue insights, project status, customer analytics, business performance, and operational reports.
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Notifications & Reminders: Receive automated email notifications, follow-up reminders, payment alerts, project updates, and task notifications to keep your team informed.
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Role-Based Access Control: Control user permissions by assigning specific roles and access levels, ensuring sensitive business information remains secure.
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Advanced Search & Filters: Quickly search customers, projects, quotations, invoices, employees, and documents using powerful filtering and search capabilities.
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Third-Party Integrations: Integrate with payment gateways, WhatsApp Business, email platforms, SMS gateways, accounting software, cloud storage, and external APIs.
